Support information

Normal support

• Answer ticket/ email with questions related to products before you purchase
• Answer your ticket/ email with questions related to how to install/configure the products after you purchased.
• We don't install/configure MGS products for you
• We don't directly fix the issues occurred when you install/configure/use the MGS products.
• We don't answer ticket/ email with questions which are not related to MGS products.

Professional support

• Answer ticket/ email with questions related to products before you purchase
• Answer your ticket/ email with questions related to how to install/configure the products after you purchased.
• Install /configure MGS products for your store upon your inquiries
• Directly fix the issues related to the MGS products on your store.